Is my payment secure?
When you initially provide or update your payment information, we transmit it via an encrypted connection to our payment processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations.
Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Discover, and Apple Pay.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you choose to pay with PayPal or Sezzle, these forms of payment are also secure. You will find their security measures in your PayPal or Sezzle account information.
What payment methods can I use?
We accept Visa, Master Card, American Express, Discover, PayPal, Apple Pay, and Sezzle.
The minimum order amount to use Sezzle is $45. This is based on your total order, including shipping.
How much do I have to spend to use Sezzle?
The minimum order amount to use Sezzle is $45. This is based on your total order, including shipping.
Can I combine coupons?
Coupons and promo codes may not be combined.
Does my order qualify for free shipping?
Our free shipping offer is valid for orders totaling more than $75, after any other coupon is applied. Use promo code: FREESHIPPING at checkout.
Please note that pet beds have a $10 handling fee.
Free shipping excludes orders outside of the U.S.
Do you have a rewards program?
We do! Paw Rewards allows you to earn paws (aka points) toward discounts off your orders. Registration for Paw Rewards is free. For more information on Paw Rewards click here.